tier2tickets
  • Tier2Tickets Official Documentation

General

  • Getting Started with Tier2Tickets and Helpdesk Buttons
  • Best Practices For Client Adoption
  • Troubleshooting and Support
  • Instructional Slideshows
  • How does billing work?
  • Security Software & Firewall Settings
  • Ordering your Helpdesk Buttons
  • Change Log

Integration

  • 4me Documentation
  • Accelo Documentation
  • Atera Documentation
  • Autotask Documentation
  • Connectwise Manage Documentation
  • ERPNext Documentation
  • Freshdesk Documentation
  • Freshservice Documentation
  • HaloPSA/ITSM Documentation
  • Kaseya Documentation
  • osTicket Documentation
  • Repairshopr / Syncro Documentation
  • ServiceNow Documentation
  • Topdesk Documentation
  • Zendesk Documentation
  • Email Documentation
  • Integration Errors

Deployment

  • Software Installation and Configuration Guide
  • Deployment Scripts
  • Updating your endpoints
  • Setting up Microsoft Remote Desktop
  • Set Shortcut
  • Duplicates and Uninstalling
  • Connectwise Automate Instructions
  • Ninja RMM Instructions
  • Syncro RMM Instructions

Customization

  • Assets
  • User Portals
  • BETA TechConnect
  • Branding
  • Identity Provider
  • Version Numbers

Automations

  • Tier2Scripts
  • BETA Dispatcher Rules
  • BETA Tier2Assist
  • BETA Tier2Forms
  • BETA Notifications
  • BETA Tier2AI

Security & Privacy

  • Security and Compliance
  • General Components
  • Customer Controlled Amazon S3
  • Technician Access
  • Bot Protection (reCaptcha)
  • Passwords
  • Suspicious Activity
  • Sub-accounts
  • IP Login Whitelists
  • Compliance
  • How long is the data stored?
  • Human-Factor Verification

Marketing

  • Marketing Collateral Library
  • Image Library

Site Map

  • Table Of Contents
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Image LibraryΒΆ

Need a couple images of our Helpdesk Button for your marketing? Here are a few of the hub buttons and simple buttons in action:

  • Simple Helpdesk Button being pressed on a grey desk
  • Simple Helpdesk Button on a grey desk
  • Simple Helpdesk Button on a wooden desk
  • USB Hub Helpdesk Button on a wooden desk
  • USB Hub Helpdesk Button being pressed on a wooden desk
  • Simple Black Helpdesk Button with no logo
  • Simple Black Helpdesk Button with no logo and transparent background
  • Simple White Helpdesk Button with no logo
  • Simple White Helpdesk Button with no logo and transparent background
  • USB Hub Helpdesk Button with no logo
  • USB Hub Helpdesk Button with no logo and transparent background

Images updated 2020 09 25

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